Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.

Shipping Methods. Chimes & Birds merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.

• There is a minimum $8.50 shipping charge on all orders. The more you order, the less your shipping will be!
  
• Ships to US only (lower states only).
• Michigan residents need to add 6% sales tax to the order.
• Canceled orders or return of non-damaged goods are subject to a 25% restocking fee.
• 5% processing fee may apply to all canceled orders.

Save on shipping by ordering more items from the same supplier. Most items we sell can be shipped in the same box saving you money!

Knife Laws. Knife laws vary. Please check with your local law enforcement agency for the laws in your area.

Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.